Britannica has already shown that by using Fox, ANA can reduce lots of paperwork, enhance information sharing and improve analysis. Those are powerful elements for ANA.

Training with Britannica Knowledge Systems was very informative, and the training leader was courteous and able to answer all of our questions. I'm very impressed with Fox's capabilities and have confidence that it will meet our requirements.

We chose Fox because we needed a comprehensive solution. Most other systems focus on airlines. Fox, however, handles training center priorities like training plan creation, daily training center operations, customer reporting, and audits.

"The BKS solution manager worked diligently and managed to shorten the implementation process by 50%"

There's been a lot of hard work and effort put into getting us to this point, and quite honestly without the group at Fox (Britannica Knowledge Systems), we wouldn't make it. They really did a great job guiding us through this process. We relied on the experts, they have been through it enough times, they do it pretty well.

We would be foolish not to benchmark against other airlines, so we did that. Ultimately we came to the decision that was best for United Airlines: to choose the Britannica system, the Fox Training Management System. It was not an easy decision. It was a lengthy process but we are very happy with where we are at today and we are moving forward.